We would like to inform you that we have been notified by our online reservation system provider about detected attempts to contact guests through fraudulent emails and WhatsApp messages regarding reservations. Please note that we do not send such requests.
Therefore, we kindly ask you not to click on suspicious links, not to provide your payment card details, and not to make any payments based on messages received through unofficial channels.
If you receive any message requesting payment or personal information, we recommend that you verify its authenticity directly with us before taking any action.
For any questions or requests regarding your reservation, please contact our Data Protection Officer at info@terme-dobrna.si.
Thank you for your understanding.
